Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

North Carolina's "Ask Me NC" campaign is intended to encourage someone who is not military-affiliated to ask a patient, a ...

Around 1,600 people a year in England with multiple myeloma are set to benefit from a new treatment option following a ...

While many companies scramble to embed AI into their core products, Cloudflare has taken a different path—leveraging its ...

CPD accredited public sector news, comment & analysis for Civil Servants responsible for building, shaping and delivering transformational public services. The UK's No1 Public Sector Magazine.

The future deployment of Rwandan troops in the fight against terrorism in Mozambique's northern Cabo Delgado province is ...

According to Raymond, Country Manager of JD Logistics in Singapore and Malaysia, the surge in online purchases of furniture, ...

This week, a "Raccoon"-linked actor hit help desks, Eurail exposed 308K users, Fortinet patched critical flaws, Pushpaganda ...

Spread the loveIn a significant security alert, Google’s Threat Analysis Group has revealed a critical zero-day vulnerability, designated as CVE-2026-1234, within the V8 JavaScript engine of its ...