Multi-tenancy and multi-instance emerged as a discussion topic at a recent ServiceNow event. Brian Sommer unpicks the arguments. In a multi-tenant cloud application, essentially all of the customers ...

With a proven track record in helping ServiceNow platform teams accelerate time-to-value, xtype is recognized with high-level partnership status within the ServiceNow ecosystem. COVINA, ...

One-thousand instances of enterprise knowledge bases (KBs) hosted by ServiceNow were found to be exposing sensitive corporate data over the past year, despite improvements in data protection that the ...

A configuration error in the SaaS platform of an S&P 500 company is leaking data on the internet. News of the misconfiguration mistake found in nearly 70% of ...

Government agencies have come to embrace commercial, off-the-shelf products as more practical in today’s fast-paced tech environment. COTS products are quicker and simpler to procure, with little need ...